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CRYSTAL SPECIALIST SHOP, LOCATED AT BACCARAT
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DELIVERY AND RETURN CONDITIONS


♦ RETURNS :

Can I return the item if I am not satisfied?

For each purchase done from our website, if the latter is a European Economic Area member (European Union members + Iceland, Norway and Liechtenstein) and if you are a national of this zone, you have 14 days from the receipt of the ordered item to exercise your right of withdrawal with Vessière Cristaux without justifying you or paying penalty taxes.

What do I have to pay returning an item?

In case of you exercised your right of withdrawal, the price of the purchased item, the packaging costs and the shipping costs will be reimbursed, but the return costs are supported by the buyer.

What is the procedure?

The buyer directly exercises his/her right of withdrawal with Vessière Cristaux by email to contact@vessiere-cristaux.fr . Vessière Cristaux will notify the Adviser by sending an email or calling him.

How to be reimbursed?

In case of you exercise your right of withdrawal, the price of the item, the packaging costs and the shipping costs will be fully reimbursed by the Seller. The item shall be returned in mint condition, in the original packaging and shipped in the same conditions as the previous shipping conditions. The return costs shall be fully supported by the Buyer.

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